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Helping June receive £16,200 worth of home improvements

We helped June secure over £16,000 worth of funding for solar panels, an air source heat pump, new radiators, and heating controls. This took her property’s EPC rating from a low E to a high C, meaning June is now living in a warmer, comfier home that helps her save on her energy bills!

two installers and one customer stand smiling in front of a new air source heat pump in a domestic garden


Before the installation

June has lived in her property since 2007 and like many of us, she was budgeting following the coronavirus pandemic and cost of living crisis.

June told us: “Before it wasn’t good, I had a 45 year old oil boiler. From March, I didn’t have any hot water or central heating because it went completely wrong until you came. In the energy crisis my bills definitely went up. We were becoming very frugal, and the pandemic hit me financially.” So, when we contacted her and explained that she qualified for the ECO Flex scheme, she was very interested in reducing her energy costs and upgrading her home.


When we first reach out to customers, ECO funding can understandably sound too good to be true. But, once you talk through your options with us and research the scheme, you can rest assured this is a genuine funding scheme offered by a reputable home upgrades installer!

Like many before her, June was also sceptical at the beginning of the process:

I’m glad I checked when someone contacted me. I did just suspect it was a cold call so I double checked with Cheshire East Council that you were affiliated and that’s how I knew it was okay. They said it was perfectly legit so I phoned the lady, Iram, back. That’s how the ball started rolling!”

When it comes to ECO Flex, installers have agreed partnerships with local authorities. It can be tricky for customers to understand whether they qualify or not. Put simply, different local authorities work in different ways with ECO Flex. For instance we are the only installer for Manchester central, Stockport, and Trafford councils, but Cheshire East council allows a number of companies to install work in their area.

If you wish to learn more about the ECO Flex scheme and its qualifying benefits you can read our helpful blog article here.


Our Solution for June

Following the initial phone consultation where we discuss your property’s characteristics and your personal circumstances, we move onto the property assessment.

One of our friendly team members will visit your property to identify all possible funding opportunities, so you can receive as much funding as possible.

June shared her experiencing by saying “I found everyone to be incredibly helpful. The first person assessed my eligibility and measured the property, while another reviewed my paperwork. The entire process went very smoothly!

For June’s property, we were able to secure £16,242 worth of funding for solar panels, an air source heat pump, new radiators, and heating controls. With the air source heat pump now supplying all central heating and hot water using outside air, and the majority of the home’s electricity being generated by solar power, the positive impact on her energy costs will be significant. The renewable energy sources not only provide her with sustainable power but also present an opportunity for profit. Any excess solar power that June doesn’t use can be sold back to the energy grid.

June’s New Renewables

Solar panels

On our first day of visiting June’s property we we’re able to install 10 solar PV panels on top of her roof!

solar panels on a roof on a cloudy day
Solar array fixed onto the roof
solar panels newly fixed on a roof
A total of 10 solar panels were attached to provide renewable electricity
solar panels newly fixed onto a domestic roof. scaffolding is to the left to allow for safe access
We have to put scaffolding up when fitting solar to access the roof safely

With all of our solar panel installs, customers are left a handover pack explaining exactly how they work and how to maintain them alongside our manufacturer’s guarantee. You can also read more about solar panels on our blog post here!


Air source heat pump

The Daikin air source heat pump was fitted on day two, by our installer Dan and Daikin’s Michael. This was Improveasy’s first time installing this brand of heat pump and Michael came along for the first install to assist.

June said: “Dan was very patient. My daughter is into renewables, she was here with me and she also explained things to me too.

an installer examining the internal wiring of an air source heat pump
Installing the Daikin air source heat pump unit outside
an installer operating an air source heat pump
Our installer Dan, looking happy with his work!
an installer changing the settings on a heat pump inside
The hot water cylinder inside the property
two installers smiling with a newly installed hot water cylinder
the control panel for a heat pump






This panel is the controls for the heat pump. This is mostly used by installers and not customers, as it controls the parameters and heat curves. Heating curves describe the relationship between the heating system temperature and the outside air temperature

Radiators

an old radiator which was too small
a newly installed radiator which is slightly taller than the other allowing the heat pump to run more efficiently

Upgrading the radiators during an air source heat pump install is common practice. This is essential for ensuring effective functionality, as your new system must match with specific radiators to create a cohesive heating system.

June is now enjoying the benefits of an efficient renewable heating system, that is keeping her property warm, her energy bills low, and property value high.

She has joined our growing list of customers who have made their homes more energy efficient through funded ECO home upgrades! You can learn more about ECO funding here.

Alternatively, you can call one of our friendly team members on 0800 024 8505 Option 1. They will walk you through the process so you can see what you could be eligible for, you never know you might just be our next case study!

Check If You Qualify!

Regardless of whether you’re a homeowner or private renting, you could end up receiving free home improvements courtesy of the ECO scheme, it takes less than 30 seconds to check!

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