Property Maintenance
Made Easy
One trusted maintenance partner. Every property in your portfolio. 24/7, year-round.
Managing a portfolio of properties is never straightforward. Last minute issues always arise, such as an 11pm call on a Friday, or a tenant calling about a gas issue you weren’t expecting. Then it’s about working out and remembering which contractor handles what across which postcode.
Improveasy exists to make that problem go away. Our Portfolio Care Service gives landlords, letting agents, managing agents, and estate agents a single point of contact for all property maintenance needs. From your scheduled annual compliance checks to a burst pipe at midnight.
One team. One contract. No juggling.
Who We Work With
Improveasy’s maintenance and energy services are trusted by some of the region’s most significant
property stakeholders, from local authorities managing large social housing portfolios to private letting
agents overseeing hundreds of residential units.
The Maintenance of a
Well-Run Portfolio
The real benefits of a Maintenance Property Portfolio Service lie in the time saved and costs spared.
Poor maintenance isn’t always a vacant property; it’s often the scramble to find a contractor who can get there before issues escalate. It’s the premium you pay for short notice work because there’s no agreed rate with a trusted partner. The follow-up complaint because the repair took three visits to fix properly.
That’s where unmanaged maintenance actually hurts. Emergency callouts arranged at short notice routinely cost 40–60% more than the same job planned in advance. Multiply that across a portfolio of properties and the overspend adds up fast, quietly, and without ever appearing as a single line on a report.
A structured maintenance plan changes the economics. Planned servicing catches problems before they become emergencies. Agreed contractor rates replace ad-hoc callout premiums. And one trusted partner replaces the time spent coordinating multiple trades across multiple properties.
A Maintenance Property Portfolio benefits:
Protects rental income through responsive, reliable repairs that prevent small issues from becoming big ones.
Reduces compliance risk with structured safety checks built into your maintenance plan.
Cuts admin time by consolidating all maintenance through one contractor, one invoice, one conversation.
Extends the working life of your heating systems, appliances, and building fabric through planned servicing.
Why Portfolio Managers Choose Improveasy
Founded in Manchester in 2011, Improveasy has spent over a decade working with landlords, managing agents, estate agents, letting agents, local authorities, and utilities providers.
We understand property management at scale, and we’ve built our maintenance service around what portfolio managers actually need.
Through being based in Manchester, our team serves Greater Manchester and the wider UK. Our clients include Trafford Council, Stockport Metropolitan Borough Council, Manchester City Council, and Together, giving us deep experience of the specific compliance and maintenance demands of the local property market.
Fast Response, Minimal Fuss
When something goes wrong, speed matters. Our rapid dispatch and remote triage get engineers to site quickly and resolve issues without unnecessary back-and-forth.
One Contact for Everything
One phone number. One team. One invoice. No explaining the same issue to three different contractors. We manage the complexity so you don’t have to.
Gas Safe Registered Engineers
All gas work is carried out by Gas Safe registered engineers. CP12 landlord gas safety certificates issued as standard within Property Maintenance Plans.
Accredited & Certified
Gas Safe registered · EIC Approved Contractor · MCS Certified · Octopus Energy Cosy Accredited Installer · TrustMark · Trustpilot rated.
Built for Portfolios
Our service is designed for multi-property management, not one-off jobs. Consolidated reporting, scheduled servicing, and a team that knows your properties.
Energy Solutions Under One Roof
Beyond maintenance, we install heat pumps, solar PV, boilers, insulation, and heating controls. One approved installer for every improvement your portfolio needs.
What’s Covered:
The Four Pillars of Portfolio Care
Portfolio Care is Improveasy’s comprehensive property maintenance service. It’s built around four core service areas, each designed to cover a different aspect of what it takes to keep a managed property running properly.
Not every portfolio needs every service however. We build your maintenance plan around what your properties actually require, you only pay for what you need.
Property Maintenance Plans
All under one plan
- CP12 & EICR inspections
- Repairs: electrical, plumbing, joinery
- Decorating & flooring
- 24/7 emergency callouts
Reactive & Planned Maintenance
Scheduled & unscheduled
- Boilers, heating and renewables
- Mechanical Ventilation with Heat Recovery
- Landscaping
- Planned servicing programmes
Cleaning & Clearance Services
Between tenancies & ongoing
- End-of-tenancy & deep cleans
- Builders & sparkle cleans
- Communal & commercial cleaning
- Clearance & graffiti removal
Emergency Triage Support
Round-the-clock
- 24/7 helpline & remote diagnosis
- Rapid engineer dispatch
- End-to-end issue management
- Minimise disruption & costs
Beyond Maintenance: Energy Upgrades for Your Portfolio
Government funding for energy efficiency upgrades isn’t just for owner-occupiers. Landlords and portfolio managers can access the same schemes, and with Improveasy as an MCS-certified, Octopus Energy Cosy Accredited installer, we can manage the entire process from eligibility check to installation.
What’s available right now: The Boiler Upgrade Scheme offers up to £7,500 towards the cost of an air source heat pump installation. The Warm Homes Plan funds energy efficiency improvements, including insulation and heating upgrades, for eligible properties. Improveasy is an approved installer under both schemes.
Select an option
Air Source Heat Pumps
Solar PV Panels
Solar Battery Storage
New Boiler Installation
Insulation
Heating Controls
Air Source Heat Pumps
MCS-certified installation. Eligible for the Boiler Upgrade Scheme (up to £7,500 government grant). Plus, an extra £500 off courtesy of Improveasy. Average install: 2–5 days.
Solar PV Panels
Solar panel installation for commercial and residential properties. Average install: 1 day.
Solar Battery Storage
Maximise the value of solar generation. Average install: 1 day.
New Boiler Installation
Gas Safe registered installation for rental properties. Average install: 1 day.
Insulation
Loft, cavity wall, internal wall, room in roof insulation. Funding available, alongside finance options.
Heating Controls
Smart heating controls and system upgrades to improve efficiency. Average install: 4 hours.
Improveasy is an Octopus Energy Cosy Accredited Installer, meaning we meet Octopus Energy's standards for heat pump installation quality and can support landlords accessing Octopus-backed heat pump incentives and tariffs.
Octopus Energy Tenant Power
If you manage social, affordable, or shared ownership housing, there’s a newer development worth knowing about. Octopus Energy has launched Tenant Power, the UK’s first tariff designed to let both social housing tenants and landlords benefit financially from low-carbon technology installed in their homes.
The way it works: properties fitted with solar panels and a compatible battery system can generate and store their own renewable energy. Tenants receive a discounted energy tariff, savings of up to £200 per year compared to a standard variable tariff, while landlords receive payments for surplus energy exported back to the grid at peak times. It’s a model designed to make investing in green technology commercially worthwhile for social housing providers, not just an obligation.
For landlords, this means:
- You get paid for excess energy your properties send back to the grid
- Green upgrades start paying for themselves, rather than just costing money
- Lower tenant bills means less financial stress and fewer arrears
- Your properties become more energy efficient, helping meet government and local housing compliance targets
Tenant Power requires solar PV and battery storage to be installed, and the tariff structure is agreed on a case-by-case basis between Octopus Energy and the landlord. If you’re a housing association or local authority interested in exploring this, get in touch, we can help you understand whether your properties are suitable and connect you with the right conversation at Octopus.
Reliable, responsive and easy to work with. Improveasy delivers exactly what a busy portfolio manager needs - fast, professional, and with minimal admin on our side.
Our Accreditations at a Glance
Every piece of work we carry out sits within a framework of certified quality and accountability.
Questions Worth Asking
If you’re evaluating maintenance providers for your portfolio, these are the questions that matter.
What's actually included in a property maintenance contract?
With Improveasy, a Property Maintenance Plan covers your statutory compliance checks (annual CP12 gas safety, five-yearly EICR), planned preventative servicing, reactive repairs, and emergency call-outs. The exact scope is built around your portfolio's needs, we don't sell you a package that includes things you don't require.
What's the difference between planned and reactive maintenance?
Planned (or preventative) maintenance is scheduled in advance, servicing your boilers before winter, testing fire systems on a schedule, carrying out compliance checks before they're due. Reactive maintenance is the response to things that go wrong unexpectedly: a boiler fault, a leak, an electrical issue. You need both. Portfolio Care covers both.
Why use one contractor rather than specialists for each trade?
Three reasons. First, speed, when something goes wrong, you're calling one number rather than trying to remember which plumber covers which property. Second, accountability, one contractor is responsible for everything, so there's no finger-pointing between trades. Third, admin, one invoice, one relationship, one set of reports. For a multi-property portfolio, the time saving alone is significant.
What does a landlord legally have to maintain?
As a minimum: an annual gas safety check (CP12) by a Gas Safe registered engineer, an Electrical Installation Condition Report (EICR) every five years, and the property's structural integrity, heating, hot water, and sanitary systems in good working order. Fire safety obligations also apply. Improveasy manages all statutory compliance checks within our Property Maintenance Plans, nothing falls through the cracks.
How quickly do you respond to emergency callouts?
Our Emergency Triage Support operates 24/7, 365 days a year. When a call comes in, we begin remote troubleshooting immediately and dispatch a qualified engineer as quickly as possible. The goal is always to minimise tenant disruption and resolve the issue at first visit, which is why we invest in remote diagnosis before anyone gets in a van.
Can I get energy upgrade grants for rental properties?
Yes, and it's an underused opportunity. The Warm Homes Plan and the Boiler Upgrade Scheme (up to £7,500 for heat pump installation) are both accessible for landlords with eligible properties. Improveasy is an approved installer under both schemes. Contact us and we'll check what your portfolio qualifies for.
What areas do you cover?
We're based in Manchester and primarily serve Greater Manchester and the wider North West, with UK-wide capability for larger portfolio clients. If you're unsure whether we cover your area, get in touch, we'll give you a straight answer.
Let’s Make Your Portfolio Easier to Manage
One trusted partner. Every property. Less admin, less stress, more time.
Whether you manage five properties or five hundred, Improveasy’s Portfolio Care service is designed to simplify the way maintenance works across your portfolio. We handle the compliance, the repairs, the emergencies, and the energy upgrades, so you don’t have to.
Get in touch and tell us about your portfolio. We’ll come back to you with a clear picture of how Portfolio Care can work for you.
Contact us today
Get in touch to discover how our energy solutions can lower your bills and improve your home.
